Privacy Policy

Information on the processing of personal data

Last updated: June 18, 2026

1. Data Controller

The controller of personal data submitted through the AMZ Serwis Rzeszów website is Karol Pawlik, ul. Strażacka 54F/10, 35-312 Rzeszów.

Services are provided as part of unregistered business activity. The controller can be contacted by e-mail at: karol@amzserwis.pl and by phone: (17) 779 62 29 or 780 25 11 99.

2. Scope of Data Collected

In connection with using the website and contacting the controller, the following personal data may be processed:

  • first name,
  • e-mail address,
  • phone number,
  • content of the message sent via the contact form or another form of contact,
  • other data voluntarily provided during contact.

3. Purposes of Data Processing

Personal data is processed for the purpose of:

  • responding to an inquiry,
  • determining the details of the request or ordered service,
  • carrying out telephone or e-mail contact,
  • handling the order, if it is carried out,
  • pursuing or defending against possible claims.

4. Legal Basis for Processing

Data is processed pursuant to Article 6(1)(b) of the GDPR when processing is necessary to take steps prior to entering into a contract or to perform a service, and Article 6(1)(f) of the GDPR, i.e. the controller’s legitimate interest consisting in conducting correspondence, handling requests, and protecting against claims.

If the user voluntarily provides data that is not required to handle the inquiry, the basis for processing may be consent resulting from its voluntary provision.

5. Voluntary Provision of Data

Providing data is voluntary, but it may be necessary to respond, prepare a quote, arrange an appointment, or perform the service. Failure to provide contact details may make it impossible to contact you back.

6. Data Retention Period

Personal data will be stored for the time necessary to handle the inquiry or perform the service, and then for the period required by law or for the period necessary to pursue or defend against possible claims.

7. Data Recipients

Personal data may be transferred to entities supporting the controller in running the website, handling e-mail, hosting, analytical tools, or communication, only to the extent necessary for these services to operate.

Data is not sold or shared with third parties for marketing purposes.

8. Cookies and Analytical Tools

The website may use cookies and similar technologies to ensure the proper operation of the website, analyze traffic, and improve the quality of services.

The Google Analytics / Google tag tool may operate on the website to help analyze how the website is used. The user may limit or disable cookies in their web browser settings.

9. Rights of the Data Subject

The data subject has the right to:

  • access their data,
  • rectify data,
  • delete data,
  • restrict processing,
  • object to processing,
  • data portability, where applicable,
  • withdraw consent, if processing is based on consent.

To exercise these rights, please contact the controller at the e-mail address: karol@amzserwis.pl.

10. Right to Lodge a Complaint

The data subject has the right to lodge a complaint with the President of the Personal Data Protection Office if they believe that the processing of their personal data violates the provisions of the GDPR.

11. Changes to the Privacy Policy

The controller may update this privacy policy, in particular in the event of changes to the functioning of the website, contact methods, tools used, or applicable legal provisions.